About me


My aim is to work closely with all areas of an organisation to help keep the customer and product at the forefront in alignment with a well thought out operating model that is held together by lean agile and scrum principles, analytics, team collaboration and culture.

With my extensive experience in Digital Technology I have been privileged to have worked with a variety of organisations and brands including Qantas Airways Limited (Digital Direct), Insurance Australia Group Limited (Customer Labs), Satellite (IAG), NRMA, SGIO, SGIC and Coles Insurance.

Ways of working


Research

Understand customer and business needs, define project scope and requirements.

Analyse

Provide technical and business solution designs, solve edge cases and create detailed requirements.

Iterate

Design, development, test and repeat. Obtain feedback and improve.

Release & Refine

Manage release strategies for smooth deployments. Continuous delivery and improvement through DevOps.